Terms and Conditions

Welcome to The Mater App, a professional tool designed to help authorised personnel manage scheduling, facilitate communication, and support clinical operations at The Mater Surgery. This document outlines the terms and conditions for using our application and explains how we protect our intellectual property and your rights as a user.

1. Ownership and Intellectual Property Rights

Enquiry Medical Ltd is the sole owner of this application and all of its content. This includes, but is not limited to, the design, code, layout, text, features, images, and overall user interface. Our name, logo, and brand identity are also the exclusive property of Enquiry Medical Ltd.

This application is provided for your professional use as an employee of The Mater Hospital. You shall not copy, reproduce, transmit, sell, distribute, or modify any part of the app or its content without prior written permission from Enquiry Medical Ltd. We have invested significant resources in creating this tool and require that its intellectual property be respected.

Should you become aware of any unauthorised use of our name, logo, or application content, please notify us immediately. Protecting our intellectual property allows us to continue providing high-quality tools and services.

2. Trademarks

"The Mater Hospital" and the associated logo are registered trademarks of The Mater Hospital. They may not be used in connection with any product or service outside of this application without our express written consent. All other product names, company names, or logos mentioned within the app are the property of their respective owners.

3. Professional Use Disclaimer

This application is an informational and organisational tool intended for use by qualified professionals at The Mater Surgery. It is designed to support, not replace, professional skill, knowledge, and clinical judgment.

The app is a resource to aid in operational and clinical management. Users are solely responsible for their professional decisions and actions.

The information and features within this app do not constitute medical advice to the public.

In the event of a medical emergency, standard emergency procedures must be followed. Do not rely on this application for emergency response.

4. Privacy and Data Protection

We are committed to protecting the privacy of our users. All personal data collected through this app is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.

This means:

• Your personal information is kept private and secured using industry-standard measures.
• We only collect data that is necessary to provide and improve the application's services for our professional users.
• We will not share your data with unauthorised third parties.
• As detailed in our Privacy Policy, you have rights regarding your personal data, including the right to request access, correction, or erasure.

For complete details, please review the full Privacy Policy accessible within the app.

5. Limitation of Liability

The Mater Hospital strives to ensure this application is accurate, secure, and reliable. However, we cannot guarantee that it will be free from errors, bugs, or other technical interruptions at all times. To the fullest extent permitted by law, The Mater Hospital shall not be liable for any loss, injury, or damage arising from the use of, or reliance on, this application or its content. Use of this application is entirely at your own risk.

6. Updates and Changes

These Terms of Use may be updated periodically. Any changes will become effective immediately upon being published within the application. Your continued use of the app following any updates constitutes your acceptance of the revised terms.

7. Contact Us

If you have any questions regarding these terms, your rights, or our data handling practices, please contact us at:

Email: support@matersurgery.com

We aim to respond to all inquiries promptly.